Identify your product
Need a replacement part or a matching accessory? Tell us what you have. A model number is best, and clear photos are often enough.
- Look for a model number
Check your receipt or the box. On faucets, look for a tag on the supply hoses under the sink. Toilets often have a stamp inside the tank.
- Take photos
Photograph the product from the front and the side, the handle close up, and the part that’s broken or worn.
- Measure if you can
For faucets, note the number of holes in the counter. For shower trims, measure the plate across.
- Send it to us
Fill in the form below. We’ll reply with the model and the parts or matching products we can supply.
Send your details
The form prepares a message for WhatsApp or email. On WhatsApp, attach your photos in the chat after the message opens.
Your request is ready to send
Choose how to send it. Nothing has been sent yet.
Email not opening? Write to sales@whantong.com or call +1 (868) 235-5482.







Design service



Pull-down kitchen faucets



Inspired living