Showroom: Mon–Fri 8 am–4 pm, Sat 9 am–2 pm

Identify your product

Need a replacement part or a matching accessory? Tell us what you have. A model number is best, and clear photos are often enough.

  1. Look for a model number

    Check your receipt or the box. On faucets, look for a tag on the supply hoses under the sink. Toilets often have a stamp inside the tank.

  2. Take photos

    Photograph the product from the front and the side, the handle close up, and the part that’s broken or worn.

  3. Measure if you can

    For faucets, note the number of holes in the counter. For shower trims, measure the plate across.

  4. Send it to us

    Fill in the form below. We’ll reply with the model and the parts or matching products we can supply.

Send your details

The form prepares a message for WhatsApp or email. On WhatsApp, attach your photos in the chat after the message opens.

We’ll mention the photo in your message. Attach it in WhatsApp or to your email.
Showroom on Ariapita AvenueSee finishes in person in Woodbrook before you buy. Manufacturer warrantiesIncluding Delta’s Lifetime Limited Warranty on faucets. Installer referralsWe connect you with plumbers who fit what we sell. Trade and project pricingRegister your business for contractor quotes.